poly w8200b manual

Poly Savi 8200 Series Headset Manual

This manual provides instructions for setting up, using, and troubleshooting the Poly Savi 8200 Series headsets. The Savi 8200 Series headsets are designed to work with both a personal computer and an IP desk phone.

Introduction

The Poly Savi 8200 Series headsets are designed to provide users with a high-quality audio experience for both personal computer and IP desk phone communication. These headsets offer a range of features to enhance productivity and comfort, including a comfortable design, long battery life, and advanced noise-canceling technology. This manual will guide you through the setup, usage, and troubleshooting of the Poly Savi 8200 Series headsets, ensuring a seamless and enjoyable experience.

The Savi 8200 Series headsets are part of Poly’s commitment to delivering cutting-edge audio solutions that empower users to communicate effectively and efficiently. Whether you’re participating in online meetings, engaging in phone calls, or simply listening to music, the Savi 8200 Series headsets provide a reliable and immersive audio experience.

Key Features

The Poly Savi 8200 Series headsets are packed with features designed to enhance your communication experience. These features include⁚

• Wireless Connectivity⁚ Enjoy the freedom of movement with DECT wireless technology, allowing you to roam up to 300 feet from the base station without compromising audio quality.
• Multiple Device Connectivity⁚ Seamlessly switch between your computer, desk phone, and mobile phone with ease, thanks to the headset’s ability to connect to multiple devices simultaneously.
• HD Voice Quality⁚ Experience crystal-clear audio during calls and meetings, ensuring that every word is heard loud and clear.
• Noise-Canceling Microphone⁚ Focus on your conversations without distractions, as the headset’s advanced microphone effectively filters out background noise.
• Comfortable Design⁚ Enjoy extended wear with a lightweight and ergonomic design that provides comfort throughout the day.
• Long Battery Life⁚ Stay connected for hours with a long-lasting battery that provides extended talk time and standby time.

These key features make the Poly Savi 8200 Series headsets an ideal choice for professionals who demand high-quality audio, flexibility, and comfort during their workday.

Setup and Installation

Setting up your Poly Savi 8200 Series headset is a straightforward process. Follow these steps to get started⁚

1. Unpack the Headset⁚ Carefully remove the headset, base station, power adapter, and any other accessories from the packaging.
2. Connect the Base Station⁚ Plug the power adapter into the base station and then into a wall outlet. The base station will power on and start charging the headset.
3. Charge the Headset⁚ Place the headset in the base station to charge it. The charging LED on the base will flash green while charging.
4. Pair the Headset⁚ Press and hold the Bluetooth pairing button on the base station until the Bluetooth LED flashes red and blue. This indicates that the headset is ready to pair. Follow the instructions in the Plantronics Hub app to complete the pairing process.
5. Connect to Your Devices⁚ Once paired, you can connect the headset to your computer, desk phone, and mobile phone using the appropriate cables and settings.
6. Adjust the Headset⁚ Choose the eartip and earloop that fit you most comfortably. You can also adjust the boom microphone to ensure optimal sound quality;

For detailed instructions and troubleshooting tips, refer to the user manual or visit the Poly Support website.

Connecting the Headset

The Poly Savi 8200 Series headset offers multiple connection options, allowing you to seamlessly switch between your computer, desk phone, and mobile device. Here’s how to connect your headset⁚

1. Computer Connection⁚ Connect the USB receiver to your computer’s USB port. The headset will automatically connect to the receiver, providing audio for calls and multimedia. If you’re using a computer with a Bluetooth connection, pair the headset directly to your computer.
2. Desk Phone Connection⁚ Connect the headset to your desk phone using the appropriate cable. The headset will provide audio for calls on your desk phone. Some models may require an Electronic Hookswitch (EHS) cable for seamless integration with specific desk phones;
3. Mobile Device Connection⁚ Pair the headset to your mobile device using Bluetooth. Once paired, you can make and receive calls, listen to music, and access other audio features on your mobile device.

The headset automatically switches between the connected devices based on the audio source. You can also manually switch between devices using the buttons on the base station.

Charging the Headset

Ensure your Poly Savi 8200 Series headset is always ready for use by keeping it charged. The charging process is simple and straightforward⁚

1. Place the Headset in the Base⁚ Gently place the headset in the charging cradle located on the base station. The cradle’s LED indicator will flash green while the headset is charging.
2. Charging Time⁚ Allow the headset to charge for a minimum of 20 minutes for initial use. Full charge time may vary depending on the headset model and battery level.
3. Charging Completion⁚ The LED indicator on the base station will turn solid green when the headset is fully charged. You can now disconnect the headset and enjoy extended talk time and standby time.

It’s recommended to keep the headset in the charging cradle when not in use to ensure optimal battery life. The headset will automatically charge when placed in the cradle. Refer to the user manual for specific charging details for your particular headset model.

Pairing the Headset

Pairing your Poly Savi 8200 Series headset with your devices is essential for wireless communication. This process connects the headset to your phone, computer, or other Bluetooth-enabled devices. Here’s how to pair your headset⁚

1. Activate Pairing Mode⁚ On the base station, locate the Bluetooth pairing button. Press and hold this button until the Bluetooth LED indicator starts flashing red and blue. This indicates the base is in pairing mode.
2. Enable Bluetooth on your Device⁚ On your phone, computer, or other Bluetooth-enabled device, turn on Bluetooth functionality. Look for available devices and select “Poly Savi 8200” or a similar name from the list.
3. Enter PIN Code (if required)⁚ Some devices may prompt you for a PIN code. The default PIN code for most Poly Savi 8200 Series headsets is “0000.” Enter this code if prompted.
4. Confirmation⁚ Once the pairing is successful, the Bluetooth LED on the base station will turn solid blue. You can now use your headset with the paired device.

For detailed pairing instructions specific to your headset model and device, refer to the user manual. If you encounter any difficulties, consult the Poly Support Website or Plantronics Hub App for additional guidance.

Using the Headset

Once your Poly Savi 8200 Series headset is paired and charged, you’re ready to enjoy seamless communication. The headset offers a variety of features for making calls, adjusting audio settings, and managing conference calls. Here’s a guide to using your headset effectively⁚

• Making and Receiving Calls⁚ To initiate a call, simply press the call button on the headset. To answer an incoming call, press the call button again. To end a call, press the call button once more. For detailed instructions on making calls with your specific headset model and phone system, refer to the user manual.
• Adjusting Volume and Mute⁚ The headset features dedicated volume controls for convenient adjustments. To mute your microphone, press the mute button. You can also use the mute button on the base station for additional control.
• Switching Between Audio Sources⁚ The Poly Savi 8200 Series headsets can connect to multiple devices simultaneously. To switch between audio sources, use the dedicated buttons on the base station or the headset itself. For instance, you can switch between your computer and desk phone for seamless multitasking.

To explore advanced features like managing conference calls, consult the user manual or the Poly Support website. These resources provide detailed instructions and troubleshooting tips for optimal headset usage.

Making and Receiving Calls

The Poly Savi 8200 Series headsets simplify your communication experience. Making and receiving calls is intuitive and efficient, designed to enhance your productivity. Here’s how to make the most of your headset’s calling capabilities⁚

• Initiating a Call⁚ To initiate a call, press the call button located on your headset. This action will activate the call function, allowing you to dial a number or select a contact from your phone’s directory.
• Answering an Incoming Call⁚ When a call comes in, a notification will alert you on your headset. To answer the call, simply press the call button again. This will connect you to the caller, allowing you to engage in a conversation;
• Ending a Call⁚ To end a call in progress, press the call button once more. This will disconnect you from the caller, ending the call.

For detailed instructions on making calls with your specific headset model and phone system, refer to the user manual. It provides comprehensive information on dialing numbers, managing contacts, and navigating your phone’s interface using your headset.

Adjusting Volume and Mute

The Poly Savi 8200 Series headsets offer convenient controls for adjusting volume levels and muting your microphone. Here’s how to manage your audio settings effectively⁚

• Volume Control⁚ The headset features dedicated volume controls, typically located on the earcup or the base unit. To increase or decrease volume, use the volume buttons to raise or lower the sound level to your preference.
• Muting the Microphone⁚ To mute your microphone, press the mute button located on your headset. This silences your audio output, preventing others from hearing you.
• Unmuting the Microphone⁚ Press the mute button again to unmute your microphone. This will re-enable your audio output, allowing others to hear you.

For specific locations of buttons and additional audio settings, consult your headset’s user manual. The manual provides detailed instructions on adjusting volume, muting, and utilizing any advanced audio features your headset may offer.

Switching Between Audio Sources

The Poly Savi 8200 Series headsets enable you to seamlessly switch between different audio sources, such as your computer, mobile phone, and desk phone. This allows you to manage multiple calls and audio streams without having to manually disconnect or reconnect devices.

To switch between audio sources, follow these steps⁚

• Identify the Source Buttons⁚ Locate the buttons on the base unit that correspond to your computer, mobile phone, and desk phone. These buttons are typically labeled with icons or abbreviated names.
• Press the Desired Source Button⁚ To switch to a specific audio source, simply press the corresponding button on the base unit.
• Verify the Switch⁚ After pressing the button, you should hear an audible confirmation or see an indicator light on the base unit that confirms the switch has been successful.

For detailed instructions and additional information on managing audio sources, refer to your headset’s user manual. The manual provides comprehensive guidance on using the audio source selection buttons and any advanced features your headset may offer.

Managing Conference Calls

The Poly Savi 8200 Series headsets offer convenient features for managing conference calls. You can easily join or leave conference calls, mute yourself, and adjust the volume of your audio stream. This allows you to participate in group conversations without interrupting the flow of the meeting.

Here’s how to manage conference calls using your Poly Savi 8200 Series headset⁚

• Join a Conference Call⁚ While on a call, press the base subscription button on the headset base. The LED on the base will flash yellow and green. For Savi 8200 headsets, you can also press the guest headset call button for 4 seconds to join a conference call.
• Leave a Conference Call⁚ To leave a conference call, simply hang up the call on your headset.
• Mute and Unmute⁚ Use the mute button on your headset to silence your microphone during a conference call. Press the mute button again to unmute yourself.

For more detailed instructions and additional information on managing conference calls, refer to your headset’s user manual. The manual provides comprehensive guidance on using conference call features, including advanced settings and troubleshooting tips.

Troubleshooting

While the Poly Savi 8200 Series headsets are designed for reliability and ease of use, occasional issues may arise. This section provides troubleshooting tips to address common problems you might encounter.

If you experience any difficulties with your headset, try the following steps⁚

• Check the Battery⁚ Ensure your headset is adequately charged. A low battery can cause connectivity issues.
• Verify Connections⁚ Make sure all connections are secure. Check the headset’s connection to the base unit and the base unit’s connection to your computer or desk phone.
• Restart Devices⁚ Sometimes, restarting your headset, computer, or phone can resolve temporary glitches.
• Update Software⁚ Ensure you have the latest software for your headset and any associated apps like Plantronics Hub. Software updates often include bug fixes and performance enhancements.
• Reset the Headset⁚ If you’re facing persistent problems, try resetting your headset to factory settings. This can restore functionality by eliminating any corrupted settings.

If these troubleshooting steps don’t resolve the issue, consult the Poly support website or contact Poly customer support for further assistance. They can provide personalized guidance and technical solutions for your specific situation.

Support and Resources

Poly provides comprehensive support resources to assist you with your Savi 8200 Series headset. Whether you’re seeking information, troubleshooting tips, or assistance with setup, Poly has you covered.

Here are the key support channels and resources available to you⁚

• Poly Support Website⁚ The Poly support website offers a wealth of information, including user manuals, FAQs, troubleshooting guides, and software updates. You can access this valuable resource at poly;com/support.
• Plantronics Hub App⁚ Plantronics Hub is a versatile app that allows you to manage your headset settings, update software, and access additional features. Download the Plantronics Hub app for your computer or mobile device for a seamless user experience.
• User Manual Download⁚ To access the complete user manual for your Savi 8200 Series headset, visit the Poly support website and search for your specific model. The user manual provides detailed instructions and guidance for all aspects of your headset.

If you require further assistance or have any unresolved issues, contact Poly customer support for expert help and personalized guidance. They are dedicated to ensuring a positive and productive experience with your Poly Savi 8200 Series headset.

Poly Support Website

The Poly Support Website is your go-to resource for comprehensive information and assistance related to your Savi 8200 Series headset. This website provides a wealth of knowledge and tools to help you get the most out of your device.

Here’s what you can expect to find on the Poly Support Website⁚

• User Manuals⁚ Access the full user manual for your specific Savi 8200 Series headset model, providing detailed instructions for setup, use, and troubleshooting.
• FAQs⁚ Find answers to common questions about your headset, covering topics such as connectivity, features, and basic troubleshooting.
• Troubleshooting Guides⁚ Explore detailed troubleshooting guides to address various issues you might encounter with your headset.
• Software Updates⁚ Download the latest software updates for your headset to ensure optimal performance and compatibility.
• Contact Support⁚ If you require further assistance or have unresolved issues, you can easily contact Poly customer support directly through the website.

The Poly Support Website serves as a valuable resource for all your Savi 8200 Series headset needs, offering a central hub for information, support, and troubleshooting.